GENERAL BOOKING TERMS AND CONDITIONS

Information Prior to Booking

These General Booking Terms and Conditions (hereinafter, the General Terms and Conditions) shall govern the commercial relationship arising between BERLINAS MENORCA SL and the user or customer as a result of bookings made through the forms that BERLINAS MENORCA SL makes available on www.transferalia.com.

Booking through the websites of BERLINAS MENORCA SL implies the express acceptance, by the customer or user of the pages, of these terms and conditions, as well as of the terms of use established for the user's browsing of the pages owned by BERLINAS MENORCA SL.

These terms and conditions shall apply without prejudice to any legal provisions on the matter that may apply in each case.

The General Contracting Terms and Conditions regulate the remote booking relationship between BERLINAS MENORCA SL and the user or customer, in accordance with legal provisions, in particular Law 7/1998 of 13 April on General Contracting Terms and Conditions, Law 3/2014 of 27 March amending the consolidated text of the General Law for the Defence of Consumers and Users, Organic Law 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights, the General Data Protection Regulation (EU) 2016/679, Law 7/1996 of 15 January on Retail Trade Regulation, and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

BERLINAS MENORCA SL reserves the right to make any changes it deems appropriate, without prior notice, to the General Terms and Conditions. Such changes may be made through its websites by any legally admissible means and shall be binding for as long as they are published on the website and until they are validly replaced by subsequent versions. However, BERLINAS MENORCA SL reserves the right to apply, in certain cases, Specific Contracting Terms and Conditions in preference to these General Terms and Conditions when it deems appropriate, announcing them in due time and form. Users shall be subject to the Terms and Conditions in force at the time the booking is made.

You may register as a website user in order to make an online booking in the corresponding section of the website itself. In accordance with the applicable and current data protection regulations, BERLINAS MENORCA SL informs users that the personal data collected during the registration and subsequent booking process will be incorporated into the processing system owned by BERLINAS MENORCA SL, for the purpose of processing said actions by the user and managing any subsequent actions arising from them.

In accordance with the rights granted to you by current data protection regulations, you may exercise your rights of access, rectification, restriction of processing, erasure, portability and objection to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the address mentioned above or to the email address info@berlinasmenorca.com. You may contact the competent Supervisory Authority to file any complaint you deem appropriate (for more information, please refer to the website's privacy policy).

All website content is in Spanish.

BERLINAS MENORCA SL informs users that the booking procedure through its websites is detailed in the corresponding section for formalising the booking.

Likewise, BERLINAS MENORCA SL informs users that they may access the terms of use available on the same website.

By booking with BERLINAS MENORCA SL through its website, the user or customer expressly declares that they know, understand and accept said terms of use and the General Terms and Conditions. Likewise, the user declares that they are of legal age, or an emancipated minor, and that they have the legal capacity and capacity to act necessary to access the websites of BERLINAS MENORCA SL and to contract through them. The user is responsible for treating confidentially and responsibly the identity and password obtained when registering as a customer, and may not transfer them to another person.

Once the booking has been made, the user will see the booking confirmation on screen and may print it as proof of the booking made.

The booking confirmation and the booking receipt (the printout made by the user) shall not be valid as an invoice.

How Booking Works

Booking Offers and Price Reference

In compliance with current regulations and, in particular, Law 34/2002 on Information Society Services and Electronic Commerce, BERLINAS MENORCA SL provides, in the corresponding section for formalising the booking, information about all possible bookings, their characteristics and prices. However, BERLINAS MENORCA SL reserves the right to withdraw, replace or change the offers made to its customers through its website simply by changing their content. Accordingly, the products and/or services offered at any given time on the BERLINAS MENORCA SL website shall be governed by the General Terms and Conditions in force in each case. Likewise, BERLINAS MENORCA SL may cease to offer access to the aforementioned products and/or services at any time and without prior notice.

Price Indication

Each possible booking offered will indicate its price in euros and whether it includes VAT or any other tax that may be applicable. The prices shown on screen shall be those in force at any given time.

Availability

The availability of the offers provided by BERLINAS MENORCA SL through its website may vary depending on customer demand. Although BERLINAS MENORCA SL updates its database periodically, the booking requested by the customer may be fully booked at that time. In such a case, BERLINAS MENORCA SL will send an email to the customer informing them that the offer is unavailable.

Payment Methods

When managing the booking, the customer will be informed of the different payment methods accepted by BERLINAS MENORCA SL and their conditions.

Booking Cancellation

If the cancellation is made more than 24 hours in advance, the establishment will not make any charges. If the cancellation is made less than 24 hours in advance, the establishment may charge part of the total amount payable to the credit card number provided.

Withdrawal

Pursuant to Article 103 of Law 3/2014 of 27 March, which amends the consolidated text of the General Law for the Defence of Consumers and Users, the supply of services or goods made to the consumer's specifications or clearly personalised, or which by their nature cannot be returned or may deteriorate or expire quickly, is exempt from the right of withdrawal.

Complaint

If the user wishes to file a complaint, they must contact us by email at info@berlinasmenorca.com or in writing at CARRER SA VOLTA 50, 07710 SANT LLUIS (ILLES BALEARS). BERLINAS MENORCA SL also has official complaint forms available to consumers and users.

Applicable Law and Jurisdiction

Likewise, BERLINAS MENORCA SL reserves the right to bring any civil or criminal actions it deems appropriate for the improper use of its website and content or for breach of these terms and conditions.

The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spanish territory. Should any dispute arise, the parties may submit their conflicts to arbitration or resort to the ordinary courts, complying with the rules on jurisdiction and competence in this regard.

Last updated: August 7, 2025